Westminster Drug Project Designing, deploying and managing a new infrastructure to facilitate a 250% user base increase and a 30% cost reduction Client: Westminster Drug Project Sector: Third Sector Services: IT Service Desk, Managed Infrastructure, IT Security & Compliance Location HQ: London, UK – Innovative charity, the Westminster Drug Project needed to be more efficient and productive. They saw IT had an important role in making this a reality. Learn how Blue Saffron delivered a streamlined and stable IT infrastructure, minimizing risk of down time and allowing efficiencies in all areas. The Client WDP is an innovative charity who for the last 25 years have been committed to helping those who are affected by drug and alcohol use. Local Authorities commissioned WDP to deliver multiple services on their behalf. These services include abstinence-based therapy, aftercare and reintegration, alcohol services, children and family interventions, clinical services, criminal justice services, detox and rehab,support with housing, prison-based services and psychosocial services. Timely access to service user records and data is critical to the delivery of care. The Brief The challenge was set: deliver a streamlined and stable IT infrastructure minimizing risk of down time to the company therefore allowing efficiencies in all areas. Our Approach Working alongside the in-house IT team and its various suppliers, we worked to deliver a carefully controlled programme of change using our ‘roadmap’. This was based on a number of key initiatives: Data Centre Migration Improved recovery times Server consolidation Skills augmentation of WDP’s in-house IT team Anti-Virus refresh WDP are now well positioned to provide guaranteed continuity of support and access to critical data and records, limiting their risk and improving the overall quality of IT support to their service users. The infrastructure is optimised for both cost and support. WDP are well set for the introduction of new technology and services that will help improve the quality of care to their Service Users. Great Client Feedback “Hiring Blue Saffron has provided us with instant access to a wealth of experienced resource, enhancing the collective capability of the team. The WDP team has benefited from this additional experience. We delivered substantial change in a controlled manner in a very short space of time. As a result, we have been able to accelerate our plans for the IT environment, de-risking our infrastructure whilst providing a more sustainable platform for growth.” Ben Ingber | Westminster Drug Project Further Information All Case Studies More about IT and the Third Sector More about our IT Managed Infrastructure Services More about our IT Service Desk Managed Service Find out about our IT Security Services Hiring Blue Saffron has provided us with instant access to a wealth of experienced resource, enhancing the collective capability of the team. Ben Ingber | Westminster Drug Project A quick reminder of what we do Blue Saffron is not your average, award-winning provider of communications and technology. We have worked hard to earn a 98% customer satisfaction rating. This is based on our belief that it’s your business needs which must lead our solutions and delivery. Our passionate and professional team has worked together for more than a decade to make sure we are one of London’s most progressive, independent suppliers. Our name is built on reliability, efficiency and making our customers lives easier. Whether you are looking for fixed or mobile telecoms, internet access, or services such as data backup, security, email, or desktop and server management, we can help. We can supply all your technology services or happily fill gaps which can optimise your business functions. We package, price and bill our services clearly and directly, with a commitment to intelligent customer service. Our independence means we are free to leverage our stable of world-class suppliers and partners to perfectly meet your needs.