Microsoft Teams

What is Microsoft Teams?

Microsoft Teams It is an extremely powerful cloud-based application which seamlessly enables collaboration across your organisation through voice, video conferencing, messaging, applications and file sharing  – enhancing productivity in the process. It is also included as standard in the Microsoft 365 subscription.

Lockdown has seen global Teams subscriptions rocket from 44 Million to over 100 Million in just 6 months. It has become the mainstay communications hub of enterprises, organisations, and consumers alike

Microsoft Teams Features

Standout business benefits of Microsoft Teams

Businesses can benefit in a number of ways:

• Intuitive Interface – Teams interface is intuitive and easy-to-use. In just a few clicks, you’re able to get access to corporate data and team group chats, as well as third-party applications and services.

• Enhanced Teamwork – Teams improves employee communication, productivity, and teamwork by integrating all forms of collaboration into one single user interface – this can include – chats, documents, shared files and meetings.

• Intergration with Third Party Apps – Teams makes it easy for users to integrate and interact with Office 365 apps such as Outlook and SharePoint as well as third-party apps that extend workflow to span chat and collaboration.

• Security – Teams has a variety of flexible team and organisational authentication options ensuring the highest levels if information protection and compliance.

• Project Management – Teams makes it a lot easier to focus on specific projects, which helps teams work more efficiently when collaborating on high-priority tasks.

• Communicate via Channels – Teams makes it easy for team members to communicate, removing the need and reliance for users to use email. Instead, it gives users the ability to post their messages in channels.

As customers embrace the fuller capabilities of Teams we are beginning to see distinct shift in behaviour, we are fast seeing outlook displaced as the user friendly interface for the entire Microsoft 365 application set.  

Microsoft Teams Voice and Direct Routing

Microsoft Teams Voice is Microsoft’s cloud-based phone system add on for Microsoft Office 365. Think of a phone system only in the cloud accessible from a mobile device, your computer or a desk phone anywhere. 

It can support, amongst other features, the migration of existing telephone numbers, conferencing, call recording and does not require traditional handsets,. The combination of flexibility, scalability, and functionality with no investment in infrastructure can make this a very attractive proposition and could be an integral piece of the puzzle when trying to transition to a modern office environment.  

We have seen a sharp uptake in interest  –  fulfilling a number of different use cases: 

• to enjoy the convenience and cost saving of allowing employees to handle inbound and outbound calls directly from the central Teams hub.  
• as part of a solution to replace the traditional office based phone system.
• to work alongside the traditional phone system.

Integrating Teams voice with the wider Blue Saffron Voice portfolio Solutions into the Microsoft Teams platform, and your company can benefit by delivering greater flexibility, better value, increased functionality and end-to-end service with high availability.

As we have learned over the last decade, the skills required to deliver this service span the domains of both IT and telephony – beware of any service provider without being well versed in a background of billing, number porting and phone system functionality. 

Want to understand how we can help you get the most out of Microsoft’s solutions and Teams? Contact us today or talk to one of our team on 0844 560 0202.